Introduction
Coracle Nexus is operated by Friction Ventures GmbH, Switzerland, which is responsible for the personal data processed through this website.
Information collected
Depending on how you use the website, Coracle Nexus may collect:
- Contact information such as your name and email address.
- Information you provide when contacting Coracle Nexus or subscribing to updates.
- Account, order and licence information relating to purchased digital resources.
- Technical information such as browser type, device information, IP address and website usage data.
Coracle Nexus does not intentionally request sensitive personal data. Please do not submit identifiable patient information or other sensitive personal information through the website.
How your information is used
Personal data may be used to:
- respond to enquiries;
- provide access to purchased digital resources;
- send purchase receipts, secure download links and account-related emails;
- manage customer accounts and product licences;
- generate personalised licence markings within purchased digital resources;
- improve the website and its content;
- comply with legal and accounting obligations.
Purchased digital resources include a personalised licence marking containing the purchaser's email address and the licence validity date.
Payments
Payments are processed securely by Stripe.
Coracle Nexus does not receive or store complete payment card details. Payment information is processed by Stripe in accordance with Stripe's own privacy practices.
Service providers
Coracle Nexus uses carefully selected service providers to operate the website and deliver its services, including:
- DigitalOcean for website and data hosting.
- Mailgun for transactional emails, including purchase receipts, secure download links and account emails.
- Stripe for payment processing.
- Google Analytics to understand how the website is used and to improve its performance.
These providers may process personal data only as necessary to provide their services.
Data storage and security
The website and its associated data are hosted on a dedicated DigitalOcean virtual private server managed by Friction Ventures GmbH.
Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse or disclosure. No method of electronic storage or transmission can be guaranteed to be completely secure.
Data retention
Personal data is retained only for as long as necessary to provide the requested services, comply with legal obligations, resolve disputes or enforce agreements.
Certain order and accounting records may be retained where required by applicable law.
Your rights
Subject to applicable law, you may request access to your personal data, ask for inaccurate information to be corrected, request deletion where appropriate, or object to certain processing activities.
Requests may be sent to:
willemijn@coracle.ch
Third-party websites
The website may contain links to third-party websites. Coracle Nexus is not responsible for the privacy practices or content of external websites.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services or legal requirements. The latest version will always be published on this page.